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The Contact Centre Podcast


Feb 8, 2021

Helen Ginman of UandI Wellbeing discusses what contact centres can do to improve employee well-being and take good care of their teams in the “new normal”.

In our conversation with Helen, we also talk about common sources of contact centre stress, how you can actively promote wellbeing and the positive impact that looking after wellbeing can bring.

To read the article on “52 mental health & wellbeing ideas for your workplace that won’t cost you a penny”, as discussed towards the end of the podcast, click here.

For more great content from those of us at Call Centre Helper, check out our industry-leading magazine, by clicking on the following link: www.callcentrehelper.com